Kids Help Phone: Using Data, Innovation, and Digital Solutions to Meet the Mental Health Needs of Youth in Canada

Last modified by Rachel Van Woezik on 2021/11/17 18:10

On November 18, 2021 from 12:00 - 1:00 pm ET the Children's Healthcare Canada Mental Health Network will welcome Alisa Simon, Senior Vice President, Innovation and Chief Youth Officer, Kids Help Phone.

A celebrated digital health leader, Alisa Simon’s extensive experience and expertise has strengthened the role and impact of digital mental health in Canada and guided Kids Help Phone’s extraordinary evolution into a technology-enabled, data-driven e-mental health solution.

Through her focus on building innovative digital health systems that break down barriers to care by changing the way care is delivered, measured and received, Alisa is driving the transformation of Canada’s youth mental health landscape and creating equitable access to support.

Under Alisa’s leadership, Kids Help Phone has evolved from a phone-based helpline to a comprehensive solution that fully integrates a growing number of access points, programs and resources. Achieving a record 4.6 million interactions in 2020 – a 137 per cent increase over 2019 – the organization is now in a position to triple service capacity over the next three years.  

Alisa also oversees quality assurance and equity programs, ensuring we are delivering the best possible services to young people, particularly youth from underserved or potentially vulnerable communities.  

As Senior Vice President, Innovation and Chief Youth Officer, Alisa oversees Kids Help Phone’s national clinical service programs, providing strategy, leadership and guidance to more than 150 clinical staff working across Canada.

Alisa also leads the organization’s government relations strategy, working closely with provincial and federal government representatives and stakeholders to advance thought leadership, guide policy and build partnerships.  

Prior to joining Kids Help Phone, Alisa served as Health Policy Director at Public Citizens for Children and Youth, where she managed two major helplines assisting children and families. She also formerly worked as the healthcare director at Citizens for Consumer Justice and as acting director of policy and communications with the Association of Ontario Midwives.

Alisa is a member of Digital Health Canada’s CHIEF Executive Forum, the Mental Health Commission of Canada’s e-Mental Health Collaborative and the National Collaborative for Suicide Prevention. Alisa is a sought after speaker discussing the role of technology and data in driving e-mental health solutions and the experience of young people across Canada.

In 2013, she was awarded the Queen Elizabeth II Diamond Jubilee Medal in recognition of her transformational impact on the work and mission of Kids Help Phone.

Alisa holds a Master of Public Health degree from the University of North Carolina. 

More details to come.

Click here to register for the live event on November 18, 2021 @ 12:00pm ET.

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Speaker: Alisa Simon

Senior Vice President, Innovation and Chief Youth Officer, Kids Help Phone

Moderator: Chris Bartha

Executive Director, SickKids Brain and Mental Health Program, Centre for Community Mental Health

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Created by Rachel Van Woezik on 2021/10/25 19:25