Sustaining effective virtual care post pandemic: Innovations, implementation and impact

Last modified by Logan Green on 2021/04/06 20:56

The COVID-19 pandemic has necessitated an accelerated ramp-up of Virtual Care – practically overnight. To reduce the risks of contracting COVID-19 for vulnerable children, youth, and their families. Children’s Healthcare Canada members and other service providers have been developing, implementing, and testing many aspects of virtual care – ranging from phone-based consultations and check-ins, to video visits for pain management, the care of children with medical complexity, tele-rounding, and even emergency room assessment and consultation, and much more.

There is much to learn from innovators in virtual care about barriers, facilitators, key considerations, and opportunities for improvement and sustainability beyond this current crisis.

Through this webinar, participants will
• Learn of several virtual care initiatives
o virtual neonatal critical care consults between a community hospital and a specialized paediatric hospital in Ontario
o delivery of children’s mental health services during the COVID-19 pandemic
o healthcare apps, such as My Saskatchewan Pregnancy
• Understand the paradigm of pediatric healthcare access in Canada and why virtual care must be non-optional
• Facilitate a discussion regarding innovative technology-based medical programs across Canada and why their sustainability is crucial beyond COVID.

  • Lauren Ettin MPA, HBSc, BA
    Lauren Ettin was appointed as the inaugural Executive Director of Kids Health Alliance (KHA) in December 2017. Her career has spanned the public, private and not-for-profit sectors with a focus on improving the health-care system for all Ontarians.

    At KHA, Lauren leads an interprofessional team spanning Paediatric and Community Hospitals in collectively advancing front-line paediatric care in the province. Lauren joined KHA from the Council of Academic Hospitals of Ontario (CAHO), where she was the Director of Policy and Member Relations. In that role she worked to build consensus with senior executives across the 24-member academic hospitals in the development of policy regarding research and innovation to improve the health care system. She also led operational initiatives such as ARTIC (Adopting Research to Improve Care) focused on moving research evidence into practice. Prior to joining CAHO, Lauren was the principal of her own consulting firm and a Manager with PwC’s public sector and health-care consulting practice. She has also held numerous senior positions with the Government of Ontario at the Ministry of Health and Long-Term Care (MOHLTC) and Cabinet Office where she was responsible for leading large cross-functional teams in strategic and operational planning for key policy initiatives. Lauren is active in her local community having sat on many Boards including PACE Independent Living, Elizabeth Fry Toronto, and Red Cross Toronto.

    Lauren’s presentation will focus on virtual neonatal critical care consults between a community hospital and a specialized paediatric hospital in Ontario. This model of care enhances patient stabilization and care, optimises patient transfer, improves the patient and provider experience and results in health system savings.
  • Dr. Erin Romanchych, C.Psych., is a clinical psychologist at The Hospital for Sick Children in the Psychiatry Department. She works with children and adolescents who experience complex mental health difficulties, including mood and anxiety disorders, obsessive-compulsive and related disorders, and somatic symptom and related disorders. She is also involved in program evaluation research, with an interest in the virtual delivery of evidence-based interventions for children and adolescents. 

    In Erin's presentation, healthcare providers’ perceptions of virtual-care delivery of children’s mental health services during the COVID-19 pandemic will be discussed. Given the impact of the Coronavirus-19 (COVID-19) pandemic on the provision of health care services and the simultaneous impact of the pandemic on children’s mental health, providers were tasked with quickly shifting in-person clinical practice to virtual-care to maintain delivery of mental health services. Barriers to implementing virtual-care, as well as benefits and challenges identified by healthcare providers both in a hospital and community mental health setting, will be described. Implications for supporting mental health clinicians in the continued use of virtual-care will be discussed.

  • Temi Akintilebo (M.P.H.), Perinatal and Infant Health Coordinator, Saskatchewan Prevention Institute

    Temi is the Perinatal and Infant Coordinator at the Saskatchewan Prevention Institute. Her work involves improving health outcomes during the perinatal period and early infancy, by providing evidence-based information to health and allied health providers who work with prenatal women, parents, and infants. Part of her role also involves driving the promotion and uptake of the “My Saskatchewan Pregnancy”; an evidence-based prenatal app for expectant parents living in Saskatchewan.

    Temi's session will cover the utility and relevance of health apps in healthcare delivery, using learnings from ‘My Saskatchewan Pregnancy’. It will also discuss the barriers associated with integrating health apps into care, how to address these barriers, and how to sustain the use of health apps post-pandemic.

  • (Moderator) Dr. Tanya Holt completed her pediatric critical care fellowship in Montreal and returned home to Saskatchewan where she is currently the PICU division head and has been for the past 13 years. She also provides leadership in pediatric critical care transport with a specific focus on utilization of remote presence robotic technology. She completed her master’s in community health and epidemiology with a thesis that explored the experience by patients and providers when being cared for by virtual acute pediatric medical care.  Dr. Holt's research interests relate to pediatric healthcare access, virtual care and transport medicine and more recently sustaining the 'disruptive innovation' of virtual care.

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Created by Logan Green on 2021/02/22 22:59