Source

Wodinsky et. al.

Year

 2017

Region

 Canada

 Alberta

Type

 Presentation

 Journal Article - Program evaluation

Objective

 Present an innovative bedside peer support model for families of paediatric patients piloted in one unit at the Stollery Children’s Hospital in Edmonton, Alberta.

Key Notes/Findings:

• Importance of team effort: Stakeholders from multiple disciplines worked collaboratively to generate creative solutions for project implementation and process improvement.

• Data collection limitations: The project reflects the challenges with collecting data in a busy hospital environment with constant patient turnover. Existing auditing processes were incorporated where possible.

• Peer support is being reinforced as part of unit culture: Peer mentor presence is becoming accepted and normalized in 5G4.

• Refining the visit process: There has been continuous learning among staff and volunteers about timing the visits, identifying families would benefit from a visit, and providing relevant resources based on the family’s length of stay.

References:

1. Wodinski L. Family Bedside Orientations [Internet]. [cited 2018 Sep 19]. Available from: https://www.albertahealthservices.ca/assets/news/ev/ne-ev-quality-summit-family-bedside-orientation.pdf

2. Wodinski LM, McCrady M, M H, Oswald CM, Lyste NJM, Forbes KLL. Family bedside orientations: An innovative peer support model to enhance a culture of family-centred care at the Stollery Children’s Hospital. Paediatr Child Health. 2017 Oct 1;22(7):387–90. Available from: https://academic.oup.com/pch/article/22/7/387/4237421